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FAQ - Frequently asked questions

See answer Why must my ticket payment be completed within 3 days of reservation or the day of departure whichever comes first?
This procedure was implemented to guarantee as many seats as possible to passengers thus reducing the wait lists to an acceptable level. Failure to pay within the deadline will automatically cancel your reservation.
See answer How will my flight ticket be delivered?
By an automated email or by fax if requested. Air Inuit uses a ticketless reservation system. A paper ticket is no longer required to travel. All you need is the itinerary receipt on which your confirmation and electronic numbers are written and a piece of ID with you to the airport.
See answer Are there restrictions to what I can and can't bring on board?
Many everyday items are restricted because they pose a potential hazard in the specific environment found onboard an aircraft. For more information see what you can and can't take onboard. Click here for more information
See answer What do I do if I realize after the flight that my baggage has been damaged?
If you notice that your baggage has been damaged, a written report must be completed via an Air Inuit agent after the arrival of the flight and prior to leaving the airport.
For more information, please consult Lost and damaged baggage on our web site.
See answer I have something to say to Air Inuit. Who do I write to?
We want to maintain a friendly relationship with our customers once they have travelled. Your suggestions and comments are important to us.
You may direct any comments via our web site by clicking on Ideas and comments.