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Lost and damaged baggage

Checked baggage will be delivered to bearer of the baggage check. In case of damaged/missing baggage, pre-notice of damage or loss must be submitted to the carrier in writing via the airport agent after the arrival of the flight on which the loss or damage is alleged to have occurred and prior to the passenger leaving the airport.

Failing to give pre-notice within time aforesaid, no action shall lie against the carrier unless the claimant establishes to the satisfaction of the carrier that he was unable to give such notice. Following the pre-notice a detailed report must be made within 30 days from the date of the pre-notice and submitted to Air Inuit baggage claims. Air Inuit is not liable for any damage caused to baggage that is unsuitably packed, overweight or over-packed or other damage considered to be normal wear.

Air Inuit
Attention: Baggage claims
547 Meloche,
Dorval, (Québec)
H9P 2W2
or
by fax at (514) 636-7186