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COVID-19

COVID-19 - Vaccination mandate suspended on our flights as of June 20, 2022

What to expect regarding COVID-19 when traveling with Air Inuit.

In order to improve safety standards and focus on preventive measures throughout our operations, Air Inuit, following the directives of the Canadian, Quebec and Nunavik authorities, has implemented measures to ensure the security of its passengers. You will therefore notice changes in customer service and in-flight services resulting from these measures.

Following a suspension of the Transport Canada vaccination mandate, vaccination will no longer be required to board our flights as of June 20, 2022.

This is also applicable to domestic charter flights. 

Wearing a mask remains mandatory on board all our flights and must be worn at all times, from boarding to exiting the plane, except for the following exceptions:

  • when the safety of the person could be endangered by wearing a mask;
  • when the person is drinking or eating, unless a member of the crew instructs the person to wear it;
  • when the person is taking oral medications;
  • when a gate agent or crew member authorizes the removal of the mask to address unforeseen circumstances or the individual's special needs; or
  • when a gate agent, airport security personnel or crew member authorizes the mask to be removed to verify the person's identity.

A facemask means any type of mask, including a non-medical mask, that meets all of the following requirements:

  • it is made of several layers of tightly woven materials such as cotton or linen;
  • it completely covers a person's nose, mouth and chin with no gap;
  • it can be attached to a person's head with ties or ear loops.

The following passengers are exempt from the mask requirement:

  • a child under the age of two;
  • a child at least two years of age but under six years of age who is unable to tolerate wearing a mask;
  • a person who provides a medical certificate stating that they are unable to wear a mask for a medical reason;
  • an unconscious person;
  • a person who is unable to remove their mask without assistance;

Please note that as of June 18, 2022, wearing a mask will no longer be mandatory in the public indoor areas of the Montréal-Trudeau terminal, nor in the parking shuttles.

However, Transport Canada maintains the obligation to wear a mask for all the following regulatory processes:

  • Passenger screening security checkpoints;
  • Boarding;
  • The flight;
  • The customs processing area.

At check-in the counter agents will ask you a series of questions about your health status.

You could therefore be refused access to our flights if:

  • you have COVID-19 or you had it within the previous 10 days, or you have reasonable grounds to suspect that you have COVID-19 or that you have developed signs and symptoms within the previous 10 days.
  • you exhibit a fever and a cough, or a fever and breathing difficulties, without presenting a medical certificate proving that these symptoms are not related to COVID-19;
  • we have reasons to believe that you could have COVID-19;
  • you have been ordered to quarantine yourself after travel or by a local or provincial medical authority.

Air Inuit will deny access to any passenger who refuses to answer these questions and you should know that providing false or misleading answers could result in a fine of up to $ 5,000.

By checking-in on one of our flight, you confirm that you understand that you may be subject to restriction measures taken by the federal, provincial or territorial government at the destination airport of your flight in order to prevent the spread of COVID-19, when travelling within Canada.

Although highly recommended, blue procedural masks are no longer compulsory for passengers traveling on our planes. Our airport agents will continue to provide procedural masks for an undetermined period of time at boarding. You will need to ensure that the mask you wear covers your mouth, nose and chin.

Upon boarding, at a respectable distance, gate agents will ask you to lower your mask in order to proceed with passenger identification.

A mask must be worn for the entire duration of the flight. See the Facemasks section of this page for more details and applicable exceptions.

Drink, snack and meal service is reinstated on board.

Newspapers, pillows and blankets are not distributed on board at this time.

The cabin crew of Dash-8s and B737s wear procedural masks and nitrile gloves. Crews of smaller aircraft (King Air and Twin Otter) wear procedural masks when traveling inside the cabin.

An educational poster, placed into the aircraft seat pockets and displayed in all terminals of our network, reminds you of the sanitary rules to follow.

We continue to emphasize to our internal and external grooming crews to pay particular attention to the cleaning and sanitization of aircraft interior chair tables, armrests, seatbelt buckles, walls, handles and lavatories for those equipped aircraft.

Our crews have access to sanitizing products in case of particular situations, or when they deemed necessary.

As Air Inuit complies with all Health authorities and Transport Canada obligations, seating restrictions have been lifted except for certain particular aircraft types.

In addition, for the health and safety of our employees and other passengers and in accordance with government legislations, we reiterate the importance that all passengers with symptoms related to COVID-19 do NOT travel on Air Inuit flights. ANY PASSENGER THAT WOULD PRESENT SYMPTOMS RELATED TO COVID-19 WILL BE DENIED CHECK-IN, BOARDING OR WILL BE ADVISED TO DISEMBARK.

We take this opportunity to reiterate some important travel information:

  • Air Inuit’s Zero tolerance policy continues to be enforced by our team.
  • Don’t forget your ID to travel.
  • Be on time! Check-in cut-off times will be enforced to ensure on-time departures.

If you have any questions, please do not hesitate to contact us at airinuit.info@airinuit.com or through our reservations department at 1-800 361-2965.

Additionally, the following government sites list the different Directives in place related to travel.