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Travel Information

What to expect when traveling with Air Inuit during COVID

In order to improve safety standards and focus on preventive measures throughout our operations, Air Inuit, following the directives of the Canadian, Quebec and Nunavik authorities, has implemented measures to ensure the security of its passengers. You will therefore notice changes in customer service and in-flight services resulting from these measures.

As of November 30, 2021, all passengers aged 12 years and 4 months old and over must present proof of double vaccination in order to board all Air Inuit flights, including charters.
This applies to all flights from South to Nunavik and Nunavik to South, as well as all flights between Nunavik communities. 

  • Proof of vaccination accepted by Transport Canada are limited to the following vaccines or an acceptable combination of the following vaccines: 
    • Pfizer-BioNTech - 2 doses
    • Moderna - 2 doses
    • AstraZeneca/COVISHIELD - 2 doses
    • Janssen/Johnson & Johnson - 1 dose
    • A combination of a positive COVID-19 result and 1 dose of the first 3 vaccines listed above is not sufficient to travel
  • The second dose of the vaccine must have been administered at least 14 full days before travel. Meaning that someone who has received their last dose on November 1 is only allowed to travel as of November 16. (November 2 to 15 = 14 full days.)
  • This rule also applies to all charter flights departing from all the airports and FBO terminals of the cities listed above, as well as from all Transport Canada Specified Airports.
  • In addition, passengers departing from Schefferville going to Quebec or Montreal stopping over in Sept-Iles will have to present a proof of vaccination at the start of their journey. 
  • Passengers in transit southbound passing through La Grande airport are exempt from this requirement for the purpose of security screening only, provided they are in possession of their boarding pass from the previous flight.
  • During the transition period, passengers who would fail to present a double proof of vaccination or a Negative COVID-19 test result will be denied boarding and must wait 72 hours before being allowed to travel.
  • Please note that you could be liable to a monetary penalty if you provide false or misleading documentation or information pertaining to the vaccination requirements.

The current requirements, listed below, remain mandatory for travels from the South to Nunavik, even with the vaccination proof.

  • Presentation of a negative COVID-19 test, done 48 to 72 hours before the flight for all passengers aged 1 year and over.
  • Passengers must have completed and qualified for a Nunavik Territory Authorization Access (NTAA), which can be obtained via the following link: https://ntaa.nrbhss.ca/ntaa or by contacting the Nunavik Regional Board of Health and Social Services at 1-888-662-7482. The request for NTAA must be done at least 48 hours before departure and must absolutely be presented at check-in, otherwise access on board will be refused.
  • You are required to wear a mask to enter the various airports, at security checkpoints, during the boarding process, during the flight and upon landing and disembarking, even if fully vaccinated. You must comply with any instructions given by gate agents, airport security personnel or crew members with respect to wearing the face mask.

For travels outside of Nunavik the vaccination proof is sufficient to travel, the NTAA and negative COVID-19 test results are not required.

Online check-in at Montreal and Quebec City airports is suspended. You will have to go through the check-in counter, where the counter agents will validate your vaccination proof and through a verification station where a nurse will ensure the validity of your NTAA and will ask you a series of questions about your health status.

You could therefore be refused access to our flights if:

  • you have symptoms of fever and cough, breathing difficulties, without presenting a medical certificate proving that these symptoms are not related to COVID-19;
  • we have reasons to believe that you could have COVID-19;
  • you have been denied access to an aircraft within 14 days for medical reasons related to COVID-19; or
  • you have been ordered to quarantine yourself after travel or by a local or provincial medical authority.

During check-in, you will be required to answer specific questions issued by Transport Canada which will determine whether you are authorized to travel. Air Inuit will deny access to any passenger who refuses to answer questions and you should know that providing false or misleading answers could result in a fine of up to $ 5,000.

You will need to confirm that you do not have or suspect to have COVID-19; that you have not been denied boarding in the previous 14 days by an air operator due to medical reasons related to COVID-19 and that you are not subject to a mandatory quarantine order as a result of recent travel or from a local or provincial health order that does not permit you to travel.

You will need to confirm that you are in possession of a facemask (or that you have a medical certificate stating a reason why you cannot wear a mask).

You will need to confirm that you understand that you may be subject to restriction measures taken by the federal, provincial or territorial government at the destination airport of your flight in order to prevent the spread of COVID-19, when travelling within Canada.

According to a directive from the Nunavik Regional Board of Health and Social Services, blue procedural masks are compulsory for all passengers traveling on our planes, for the complete duration of the flight. Our airport agents will provide you with the procedural masks and a cleaning wipe just before boarding. You will need to ensure that the mask covers your mouth, nose and chin are covered by the mask

Upon boarding, at a respectable distance, gate agents will ask you to lower your mask in order to proceed with passenger identification.

The procedural mask must be worn for the entire duration of the flight. An exception is allowed for passengers 2 years of age or less as well as for certain people with a disability or health problem, provided they have a medical certificate authorizing them of this exception with them.

Drink, snack and meal service is discontinued to avoid as much handling and interaction as possible.

Newspapers, magazines, pillows and blankets are not distributed on board for the same reason.

The cabin crew of Dash-8s and B737s wear procedural masks and nitrile gloves throughout the flight. Crews of smaller aircraft (King Air and Twin Otter) wear procedural masks when traveling inside the cabin.

An educational poster, placed into the aircraft seat pockets and displayed in all terminals of our network, reminds you of the sanitary rules to follow.

We continue to emphasize to our internal and external grooming crews to pay particular attention to the cleaning and sanitization of aircraft interior chair tables, armrests, seatbelt buckles, walls, handles and lavatories for those equipped aircraft.

Our crews have access to sanitizing products in case of particular situations, or when they deemed necessary.

As Air Inuit complies with all Health authorities and Transport Canada obligations, seating restrictions have been lifted except for certain particular aircraft types.

In addition, for the health and safety of our employees and other passengers and in accordance with government legislations, we reiterate the importance that all passengers with symptoms related to COVID-19 do NOT travel on Air Inuit flights. ANY PASSENGER THAT WOULD PRESENT SYMPTOMS RELATED TO COVID-19 WILL BE DENIED CHECK-IN, BOARDING OR WILL BE ADVISED TO DISEMBARK.

We take this opportunity to reiterate some important travel information:

  • Air Inuit’s Zero tolerance policy continues to be enforced by our team.
  • Don’t forget your ID to travel.
  • Be on time! Check-in cut-off times will be enforced to ensure on-time departures.

Consult the COVID page of our website to see all changes related to the pandemic, including specific restrictions applicable to the different regions of our network. 

If you have any questions, please do not hesitate to contact us at airinuit.info@airinuit.com or through our reservations department at 1-800 361-2965.

Additionally, the following government sites list the different Directives in place related to travel.