In order to improve safety standards and focus on preventive measures throughout our operations, Air Inuit, following the directives of the Canadian, Quebec and Nunavik authorities, has implemented measures to ensure the security of its passengers. You will therefore notice changes in customer service and in-flight services resulting from these measures.
Since April 11, 2022, the following requirements apply to passengers travelling to Nunavik from the south:
All of the details can be found at the NRBHSS web page.
Proof of vaccination
All passengers aged 12 years and 4 months old and over must present proof of double vaccination in order to board an Air Inuit flight to Nunavik and/or from specified airports (ie: Sept-Îles, LaGrande, Quebec, Montreal, Schefferville if transiting in Sept-Îles).
Alternatives and Exemptions
Passengers who are travelling to a remote community and are not fully vaccinated can, as an alternative, present one of the following:
Passengers can also apply for one of the exemptions listed below. To do so, you must contact us as early at possible by completing the corresponding form and returning it to us via email at airinuit.info@airinuit.com.
Rapid Molecular Tests Available at Specified Airports
Unvaccinated passengers travelling into remote communities have the opportunity to use a rapid Molecular test (Lucira Check-it Test Kits) available at the specified airports of our Network; Montreal, Quebec City, Sept-Îles and LaGrande. These tests require 30 minutes to return a result and can be presented as an alternative to the vaccination proof required above. The availability of such tests cannot be guaranteed by Air Inuit and should not be relied on if alternative testing options are available. Passengers will be responsible for any costs associated with trip interruption if time does not allow to test everyone who requests them on a specific day. We strongly suggest that you present yourself as early as possible at check-in if you are planning to use this option, tests will be offered on a first come first serve basis and no delay on the flight will be taken to accommodate anyone.
Online check-in at Montreal and Quebec City airports is suspended. You will have to go through the check-in counter, where the counter agents will validate your vaccination proof and will ask you a series of questions about your health status.
You could therefore be refused access to our flights if:
During check-in, you will be required to answer specific questions issued by Transport Canada which will determine whether you are authorized to travel. Air Inuit will deny access to any passenger who refuses to answer questions and you should know that providing false or misleading answers could result in a fine of up to $ 5,000.
You will need to confirm that you are in possession of a facemask. This mask will have to be worn at all times from boarding up until you exit the aircraft, except:
Please be aware that despite the recent announcements made by the Québec government, masks will continue to be required in all public indoor areas of the Montreal Trudeau Terminal, including the restricted area, as well as on the parking shuttles.
A mask remains mandatory inside our Montreal FBO terminal as well.
A facemask means any mask, including a non-medical mask, that meets all of the following requirements:
The following passengers are exempted from the obligation to wear a mask:
You will need to confirm that you understand that you may be subject to restriction measures taken by the federal, provincial or territorial government at the destination airport of your flight in order to prevent the spread of COVID-19, when travelling within Canada.
Although highly recommended, blue procedural masks are no longer compulsory for passengers traveling on our planes. Our airport agents will continue to provide procedural masks for an undetermined period of time at boarding. You will need to ensure that the mask you wear covers your mouth, nose and chin.
Upon boarding, at a respectable distance, gate agents will ask you to lower your mask in order to proceed with passenger identification.
Your mask must be worn for the entire duration of the flight. Some exceptions apply, see the Check-in section of this page for more details
Drink, snack and meal service is reinstated on board.
Newspapers, magazines, pillows and blankets are not distributed on board at this time.
The cabin crew of Dash-8s and B737s wear procedural masks and nitrile gloves throughout the flight. Crews of smaller aircraft (King Air and Twin Otter) wear procedural masks when traveling inside the cabin.
An educational poster, placed into the aircraft seat pockets and displayed in all terminals of our network, reminds you of the sanitary rules to follow.
We continue to emphasize to our internal and external grooming crews to pay particular attention to the cleaning and sanitization of aircraft interior chair tables, armrests, seatbelt buckles, walls, handles and lavatories for those equipped aircraft.
Our crews have access to sanitizing products in case of particular situations, or when they deemed necessary.
As Air Inuit complies with all Health authorities and Transport Canada obligations, seating restrictions have been lifted except for certain particular aircraft types.
In addition, for the health and safety of our employees and other passengers and in accordance with government legislations, we reiterate the importance that all passengers with symptoms related to COVID-19 do NOT travel on Air Inuit flights. ANY PASSENGER THAT WOULD PRESENT SYMPTOMS RELATED TO COVID-19 WILL BE DENIED CHECK-IN, BOARDING OR WILL BE ADVISED TO DISEMBARK.
We take this opportunity to reiterate some important travel information:
Consult the COVID page of our website to see all changes related to the pandemic, including specific restrictions applicable to the different regions of our network.
If you have any questions, please do not hesitate to contact us at airinuit.info@airinuit.com or through our reservations department at 1-800 361-2965.
Additionally, the following government sites list the different Directives in place related to travel.