• As of August 3, all flights chartered by the Nunavik Regional Board of Health and Social Services will depart and arrive from the Montreal-Trudeau Airport Terminal. Regular minimum check-in times will apply.
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Home > Air Inuit > Careers > Job Listings

Counter Agent, FBO

Post expires November 15, 2019

Tasks descriptions

  • Greet customers and assist them with departure/arrival at the FBO passenger terminal
  • Take care of the logistics of all flight arrivals
  • Reserve hotels and shuttles in case of irregularities
  • Give necessary assistance to customers whenever needed
  • In case of delay, keep the passengers informed regularly and do a follow up with the ramp agents, dispatch, DOC, and the crew
  • Check-in passengers, their baggage and verify cabin baggage
  • Ensure an on time boarding that respects the safety procedures
  • Prepare flight documents, passenger check-in, ticketing, manifest, etc.
  • All other duties deemed necessary by the company in order to ensure the effectiveness of the operation.


  • Secondary V or equivalent experience
  • Experience in customer service of at least one year
  • Knowledge of basic office software such as : Word, Excel, Outlook
  • Capacity to learn check-in and reservation systems used by the company
  • Must be able to obtain and maintain Airport Security Clearance (RAIC)
  • Bilingual (English/French) , Inuktitut, an asset
  • Be able to communicate in writing as well as orally in both French and English
  • The capacity to offer an excellent customer service
  • Punctual, cheerful, reliable, and autonomous
  • Hold a driver’s license and be able to arrive on site in a maximum delay of 90 minutes when on call

Working conditions

  • Monday to Friday and one week-end out of two on call
  • Working schedule of minimum 25h per week.

Benefits and Salary

Air Inuit Ltd provides a company contributed RRSP, a Group Insurance (life, dental, health care, short and long term disability), 6% vacation and various other innovative benefits and recognition opportunities.

The salary is determined according to the company’ compensation policy. Level 5 ($32 638 - $36 014)

Additional information

Please send your resume by November 15, 2019.

We thank all applicants for their interest; however, only those under consideration will be contacted.

Air Inuit is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Interested in this position?

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1 November 2019
Language use
French / English
Job type
Full time
Work schedule
Variable schedule